Privacy Notice

As a non-emergency medical transportation provider, we may receive limited health-related information necessary to provide transportation services.
Examples include:
Mobility requirements
Wheelchair needs
Transportation accommodations
Appointment destinations
We only collect information that is reasonably necessary to provide safe transportation.
HIPAA Commitment
When applicable, 1 STOP Medical Transit is committed to protecting Protected Health Information (PHI) in accordance with applicable federal and state laws. If we receive PHI from healthcare providers, health plans, or covered entities, we will safeguard that information and use it only for authorized purposes.
Information Sharing
We do not sell your personal information.
We may share information only when necessary with:
Healthcare providers
Hospitals
Dialysis centers
Assisted living communities
Insurance companies
Medicaid or authorized transportation brokers
Payment processors
Government agencies when required by law
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
These measures may include:
Encrypted communications where appropriate
Secure data storage
Password-protected systems
Employee privacy training
Access controls based on job responsibilities
Cookies
Our website may use cookies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance your browsing experience
You may disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
Your Rights
Subject to applicable law, you may have the right to:
Access the personal information we maintain about you
Request corrections to inaccurate information
Request deletion of information when appropriate
Withdraw consent where processing is based on consent
Ask questions about our privacy practices
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to children under the age of 13 without the involvement of a parent, guardian, healthcare provider, or authorized representative.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any revisions will be posted on this page with a revised effective date. 7-16-2026
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